Storagely has officially become a member of the Tick Box scheme — the UK’s Trading Standards–led compliance programme for the self-storage industry. Here’s what it means, why it matters, and what you can expect from us as a Tick Box member.

What Is the Tick Box Scheme?

Tick Box is a compliance scheme run specifically for the UK self-storage industry. It’s backed and approved by Trading Standards. The network of local authority enforcement bodies responsible for upholding consumer rights across the country.

To become a member, self-storage operators have to meet a clear set of standards around:

• Transparent pricing – no hidden charges or surprise fees
• Fair, plain-English contracts – so you know exactly what you’re signing up for
• A formal complaints process – giving customers a proper route to raise concerns
• Staff training and compliance – ensuring our team understands and upholds consumer law
• Adherence to the Consumer Rights Act 2015 – your legal protections, respected

Membership isn’t just a badge you can buy. It involves a genuine assessment process, and only operators who meet the required standards are approved.

Why Does Trading Standards Accreditation Matter?

Here’s something that surprises a lot of people: the self-storage industry in the UK is largely unregulated. Unlike some sectors, there’s no legal requirement for a storage company to meet any particular standard before opening its doors and taking your belongings.

That means the quality and fairness of operators can vary enormously — and it can be hard to tell the difference from a website alone.

Trading Standards accreditation changes that. When you see the Tick Box mark, it means an independent body has verified that the operator meets a recognised set of consumer-facing standards. It’s not a self-awarded quality claim — it’s an externally approved stamp of compliance.

For customers storing high-value items, business stock, or a beloved caravan, that independent verification matters. You want to know the company you’re trusting with your belongings has been held to account by someone other than themselves.

What This Means at Storagely

Becoming a Tick Box member reinforces commitments we’ve always held — but now you have a third party backing them up.

As a Tick Box accredited provider, here’s what you can expect from us:

• No hidden fees – Our pricing is clear before you book. What you see is what you pay.
• Contracts in plain English – We don’t bury important terms in the small print.
• A proper complaints process – If something goes wrong, you’ll always have a clear way to raise it and we’ll take it seriously.
• Consumer rights, respected – Your protections under the Consumer Rights Act 2015 aren’t an afterthought – they’re built into how we operate.

We’ve always believed that being a good storage provider means more than just having secure units and CCTV. It means being honest, fair, and accountable to the people who trust us with their belongings.

Tick Box accreditation is how we prove that – not just say it.

Storing with Confidence

Whether you’re looking for personal storage in Dudley, business storage in Coventry, caravan storage in Preston, or a unit at any of our West Midlands locations, you can book knowing that Storagely has been independently assessed for the standards that matter.

We’re proud to be part of a growing group of UK self-storage operators committed to raising the bar for customers — and we’re glad you’re here for it.

Ready to store with a company you can trust?
Calculate your storage space and book online today →